Track My Watch Repair
Enter your Order ID and email or last name to check your repair status.
Submission ID *
Email Address or Last Name *
Great Things Take Time
Every watch that comes through our bench receives the full attention of a certified in-house horologist — no shortcuts, no batch processing.
Standard turnaround is 4–6 weeks from estimate approval. Check back here for status updates — we update this page at every key milestone.
I was anxious the whole time my Omega was in the mail — I'd never shipped a watch before. But honestly, the process was so smooth I wish I'd done it years ago. My Seamaster came back running better than it ever has.
James T.
Ohio — Omega Seamaster Aqua Terra
While You Wait
Explore the Sangamon Watch Collection
Locally designed & assembled in Springfield, Illinois.
Have a Question?
We're Here to Help
Questions about your repair or timeline? Reach out anytime.

