Watch Repair Status Portal

Track My Watch Repair

Enter your Order ID and email or last name to check your repair status.

Submission ID *

Email Address or Last Name *

Great Things Take Time

Every watch that comes through our bench receives the full attention of a certified in-house horologist — no shortcuts, no batch processing.

Standard turnaround is 4–6 weeks from estimate approval. Check back here for status updates — we update this page at every key milestone.

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I was anxious the whole time my Omega was in the mail — I'd never shipped a watch before. But honestly, the process was so smooth I wish I'd done it years ago. My Seamaster came back running better than it ever has.

J

James T.

Ohio — Omega Seamaster Aqua Terra

While You Wait

Explore the Sangamon Watch Collection

Locally designed & assembled in Springfield, Illinois.

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Have a Question?

We're Here to Help

Questions about your repair or timeline? Reach out anytime.

sangamonwatches@yahoo.com